Week 1: intro to gig economy
- Organization theory and the dilemmas of a post-corporate economy (Davis, 2016)
- Financial Times: AI is making applying for jobs even more miserable (O’Connor, 2021) https://www.ft.com/content/a81245ee-9916-47e2-81b9-846e9403be00
- This thread (original tweet + author’s replies to it from Jul 19) on Twitter: “A brief history of ‘nobody wants’ to work any more” (Paul Fairie, 2022) https://twitter.com/paulisci/status/1549527748950892544
- Labour is not a technology: Reasserting the Declaration of Philadelphia in times of platform-work and gig-economy (de Stefano, 2017)
- Quartz: We’ve been worrying about the end of work for 500 years (Kessler, 2017) https://qz.com/1019145/weve-been-worrying-about-the-end-of-work-for-500-years/
Week 2-3: this ain’t a new problem, folks! (changing nature of work trends, employment classification and its implications)
- IRS standards for self-employment https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee
- Forms and Associated Taxes for Independent Contractors https://www.irs.gov/businesses/small-businesses-self-employed/forms-and-associated-taxes-for-independent-contractors
- DOL FLSA Fact Sheet: “Am I An Employee?” https://www.dol.gov/whd/regs/compliance/whdfs13.htm
- Gettysburg College: Independent contractor or employee https://www.gettysburg.edu/offices/financial-services/pdfs/2019/EmployeeIndependentContractorGuidelines.pdf
- Making Money on Youtube and Paying Taxes! https://www.youtube.com/watch?v=WdpiYnIPB4w
- Choose any one from this list:
- CNBC: Uber CEO says its service will probably shut down temporarily in California if it’s forced to classify drivers as employees (Feiner, 2020) https://www.cnbc.com/2020/08/12/uber-may-shut-down-temporarily-in-california.html
- CNBC: Vox Media to cut hundreds of freelance jobs ahead of changes in California gig economy laws (Levy & Sherman, 2019) https://www.cnbc.com/amp/2019/12/16/vox-media-to-cut-hundreds-of-freelance-jobs-ahead-of-californias-ab5.html
- Courthouse News: Uber’s new legal strategy: Riders employ drivers (Iovino, 2020) https://www.courthousenews.com/ubers-new-legal-strategy-riders-employ-drivers/
- Forbes: Every major gig company has now raised prices in California after Prop. 22 (Sandler, 2021) https://www.forbes.com/sites/rachelsandler/2021/02/19/every-major-gig-company-has-now-raised-prices-in-california-after-prop-22/
- Los Angeles Times: Uber, Lyft’s attempt to gut labor law for their own benefit hits a roadblock in Massachusetts (Hiltzik, 2022) https://www.latimes.com/business/story/2022-06-15/uber-lyft-massachusetts-labor-law
- Politico: Massachusetts court shuts down gig work ballot measure (Kashinsky & Mueller, 2022) https://www.politico.com/news/2022/06/15/massachusetts-court-shuts-down-uber-and-lyft-backed-gig-work-ballot-measure-00039465
- Quartz: Independent contractors are already finding ways to work around AB5 (Cheng, 2020) https://qz.com/1793028/california-workers-are-setting-up-more-llcs-after-ab5/
- SHRM: Massachusetts court rejects ballot measures to make gig workers independent contractors (Shepherd, 2022) https://www.shrm.org/resourcesandtools/legal-and-compliance/state-and-local-updates/pages/massachusetts-gig-workers.aspx
- Slate: Why Is an advocacy group funded by Uber and Lyft hounding a law professor on Twitter? (Mak, 2020) https://slate.com/technology/2020/08/uber-lyft-prop-22-ab5-veena-dubal.html
- The Boston Globe: Lyft makes largest one-time political donation in Massachusetts history, fueling gig worker ballot fight (Stout & Hillard, 2022) https://www.bostonglobe.com/2022/01/18/metro/lyft-makes-largest-one-time-political-donation-massachusetts-history-fueling-gig-worker-ballot-fight/
- The Wall Street Journal: Uber retools California fares in response to gig economy law (Rana, 2020) https://www.wsj.com/amp/articles/uber-retools-california-fares-in-response-to-gig-economy-law-11578527202
- Wired: Uber changes its rules, and drivers adjust their strategies (Marshall, 2020) https://www.wired.com/story/uber-changes-rules-drivers-adjust-strategies/
- Choose any one from this list:
- AP News: NYC drivers for Uber, other apps to get vision care coverage (Matthews, 2018) https://apnews.com/article/39270aa6dabf484688d179c894ccad77
- Ars Technica: GrubHub “gig economy” trial ends with judge calling out plaintiff’s lies (Mullin, 2017) https://arstechnica.com/tech-policy/2017/10/grubhub-gig-economy-trial-ends-with-judge-calling-out-plaintiffs-lies/
- BBC News: Uber loses licence to operate in London (BBC News, 2019) https://www.bbc.com/news/business-50544283
- Bloomberg Law: Can gig work nix jobless pay? Pennsylvania justices to decide (Iafolla, 2020) https://news.bloomberglaw.com/daily-labor-report/can-gig-work-nix-jobless-pay-pennsylvania-justices-to-decide
- Bloomberg Law: Misclassifying workers doesn’t violate labor law, NLRB says (Iafolla, 2019) https://news.bloomberglaw.com/daily-labor-report/misclassifying-workers-doesnt-violate-labor-law-nlrb-says
- Bloomberg: Uber loses U.K. court fight over London business model (Milligan, 2021) https://www.bloomberg.com/news/articles/2021-12-06/uber-suffers-another-blow-over-drivers-rights-in-u-k-court
- CBS News: Thousands of Uber drivers to get settlement checks (Kristof, 2018) https://www.cbsnews.com/news/thousands-of-uber-drivers-to-get-settlement-checks/
- CBS Pittsburgh: Uber offering drivers 14-day paid sick leave if they fall ill with coronavirus (CNN, 2020) https://pittsburgh.cbslocal.com/2020/03/07/uber-drivers-sick-leave-coronavirus/
- Engadget: Lyft settles with Justice Department over disability lawsuit (Smajstrla, 2020) https://www.engadget.com/lyft-settles-justice-department-disability-lawsuit-172555790.html
- Engadget: NYC extends its cap on Uber and Lyft vehicles (Fisher, 2019) https://www.engadget.com/2019-08-07-nyc-uber-lyft-rideshare-vehicle-cap.html
- GeekWire: Instacart threatens to pull out of Seattle if new hazard pay law passes (Nickelsburg, 2020) https://www.geekwire.com/2020/instacart-threatens-pull-seattle-new-hazard-pay-law-passes/
- JD Supra: New Jersey bill creating presumption of employment for independent contractors could decimate the state’s gig economy (Simao & Harrison, 2019) https://www.jdsupra.com/legalnews/new-jersey-bill-creating-presumption-of-92013/
- Los Angeles Magazine: As fares rise and rates plummet, California rideshare drivers are staging a strike (Peleg, 2021) https://www.lamag.com/citythinkblog/rideshare-strike-california/
- NASDAQ: Uber reported positive cash flow for the first time ever (The Motley Fool, 2022) https://www.nasdaq.com/articles/uber-reported-positive-cash-flow-for-the-first-time-ever
- New York Post: Lyft suspends surge pricing as fearful NYers rage at Uber after Brooklyn subway attack (Wayt & Meyer, 2022) https://nypost.com/2022/04/12/uber-lyft-accused-of-upping-prices-after-brooklyn-subway-attack/
- New York Taxi Workers Alliance (NYTWA): “BREAKING NEWS: NYTWA wrote a legal demand letter…” (NYTWA, 2022) https://twitter.com/NYTWA/status/1492214894434869249
- Newsweek: Uber Partners With Yellow Cabs, Leaving Cab Drivers With Questions (Staten, 2022) https://www.newsweek.com/uber-partners-yellow-cabs-leaving-cab-drivers-questions-1691672
- Reuters: Uber drivers are employees, not contractors, says Dutch court (Deutsch & Sterling, 2021) https://www.reuters.com/world/europe/dutch-court-rules-uber-drivers-are-employees-not-contractors-newspaper-2021-09-13/
- San Francisco Chronicle: DoorDash to pay $5.3 million to S.F. couriers over alleged violations of past benefits (Said, 2021) https://www.sfchronicle.com/sf/article/DoorDash-to-pay-5-3-million-to-S-F-couriers-16636498.php
- Sky News: Taxi app Uber places limit on driver hours (Staton, 2018) https://news.sky.com/story/taxi-app-uber-places-limit-on-driver-hours-11210378
- The Guardian: Uber drivers to launch legal bid to uncover app’s algorithm (Booth, 2020) https://www.theguardian.com/technology/2020/jul/20/uber-drivers-to-launch-legal-bid-to-uncover-apps-algorithm
- The Hill: Washington passes first-ever state law creating minimum pay for ride-hailing companies (Dress, 2022) https://thehill.com/news/3256469-washington-passes-first-ever-state-law-creating-minimum-pay-for-ride-sharing-companies/
- The New York Times: Drivers say Uber and Lyft are blocking unemployment pay (Scheiber, 2020) https://www.nytimes.com/2020/03/24/business/economy/coronavirus-uber-lyft-drivers-unemployment.html
- Towards Justice: Press release: Drivers sue to block Uber, Lyft’s illegal price fixing (Towards Justice, 2022) https://towardsjustice.org/2022/06/21/press-release-drivers-sue-to-block-uber-lyfts-illegal-price-fixing/
- Vice: Gig workers were incentivized to deliver food during NYC’s deadly flood (Gurley & Cox, 2021) https://www.vice.com/en/article/5db8zx/gig-workers-were-incentivized-to-deliver-food-during-nycs-deadly-flood
- Vice: NYC delivery workers gain right to use restaurant bathrooms (Gurley, 2021) https://www.vice.com/en/article/akgb7g/nyc-delivery-workers-gain-right-to-use-restaurant-bathrooms
Week 4-6: exploring platforms and organizing what we know about them
- Sundararajan (2016), The sharing economy, Ch. 3 “Platforms: Under the Hood” – read/review Figure 3.1, 3.2, 3.3, and Table 3.1 and the text associated with each of these
- Vallas & Schor (2020), What do platforms do? Understanding the gig economy – read the section on “Images of Platform Work” (pp. 277-284)
- Business Insider: An umbrella-sharing startup unintentionally gave away 300,000 free umbrellas (Weller, 2017) http://www.businessinsider.com/umbrella-sharing-startup-loses-300000-umbrellas-2017-7
- TikTok Newsroom (2021): Find a job with TikTok Resumes https://newsroom.tiktok.com/en-us/find-a-job-with-tiktok-resumes & The New York Post: TikTok’s marketing chief ousted after ‘going rogue’ with bizarre campaigns (Moynihan, 2022) https://nypost.com/2022/01/19/tiktoks-marketing-chief-ousted-after-going-rogue-with-bizarre-campaigns/
- The Policy and Internet Blog: The limits of uberization: How far can platforms go? (Lehdonvirta, 2016) http://blogs.oii.ox.ac.uk/policy/the-limits-of-uberization-how-far-can-platforms-go/
- HuffPost: High tech comes to the sex worker industry (Spieler, 2017) https://www.huffingtonpost.com/entry/high-tech-comes-to-the-sex-worker-industry_us_59ab4d9de4b0bef3378cd935
- CNN: Amish man offers Uber rides via his horse and buggy (Lastoe, 2017) https://www.cnn.com/travel/article/amish-uber-service/index.html
- The New York Times: In a wistful age, farmers find a new angle: Chore TV (Barry, 2020) https://www.nytimes.com/2020/08/07/us/farmer-influencer-youtube.html
- Motherboard: Human bus drivers will always be better than robot bus drivers (Lindeman, 2018) https://motherboard.vice.com/en_us/article/43bkx3/bus-driver-automation
- The Counter: Would you let someone grow produce in your yard, for food justice or for profit? (Hagerty, 2020) https://thecounter.org/grassroots-groups-grow-produce-yard-sharing-access-crop-swap/
Week 6-7: evidence-based management
Week 9: measuring the gig economy
- Observer: Data about the creator economy varies so widely no one knows how many influencers there are (Jones, 2022) https://observer.com/2022/10/data-about-the-creator-economy-varies-so-widely-no-one-knows-how-many-influencers-there-are/
- Online Labour Index/Observatory http://onlinelabourobservatory.org/oli-demand/
- Bureau of Labor Statistics: Electronically-mediated employment https://www.bls.gov/cps/electronically-mediated-employment.htm
- Pew Research: Online selling & home sharing http://www.pewinternet.org/2016/11/17/gig-work-online-selling-and-home-sharing/
- Pew Research: “Super users” http://www.pewresearch.org/fact-tank/2016/06/30/sharing-and-on-demand-services-attract-a-small-but-active-group-of-super-users/
- Pew Research: The state of gig work in 2021 https://www.pewresearch.org/internet/2021/12/08/the-state-of-gig-work-in-2021/
- Pew Research: Ride-hailing apps https://www.pewresearch.org/fact-tank/2019/01/04/more-americans-are-using-ride-hailing-apps/
- Problems at BLS: https://www.bls.gov/cps/electronically-mediated-employment-faqs.htm
Week 9-10: being a gig worker – first- and second-hand experiences; reports on the “typical” or “profile” of gig workers
- PBS: “Inside the world of a Mechanical Turker” (4:43)
- Note to Self: “Meet the humans who protect your eyes” – interview with Rochelle LaPlante (audio, 23:45) https://www.wnycstudios.org/story/moderating-content-facebook/
- Prudential Financial’s “Gig workers” survey (2019) https://news.prudential.com/gig-workers-face-unique-challenges-paying-taxes-new-prudential-poll-finds.htm
- Upwork’s “Freelance Forward: 2021” report https://www.upwork.com/research/freelance-forward-2021
- BLS’s “Electronically Mediated Work” portion of the Contigent Worker Supplement (2017) https://www.bls.gov/cps/electronically-mediated-employment.htm
- Finding meaning in a hopeless place? The construction of meaningfulness in digital microwork (Kost et al., 2018)
Week 11-12: worker issues – including universal basic income, occupational health, collective action and cooperatives
- NPR: California program giving $500 no-strings-attached stipends pays off, study finds (Treisman, 2021) https://www.npr.org/2021/03/04/973653719/california-program-giving-500-no-strings-attached-stipends-pays-off-study-finds
- The bizarre tale of President Nixon and his basic income bill (from Bregman’s Utopia for Realists, pp. 115-131)
- The Guardian: ‘I am not gonna die on the internet for you!’: How game streaming went from dream job to a burnout nightmare (MacDonald, 2021) https://www.theguardian.com/games/2021/nov/26/i-am-not-gonna-die-on-the-internet-for-you-how-game-streaming-went-from-dream-job-to-a-burnout-nightmare
- The City: Taxi drivers savor victory as medallion debt bailout deal ends hunger strike (Maldonado, 2021) https://www.thecity.nyc/2021/11/3/22762650/nyc-taxi-driver-medallion-debt-bailout-ends-hunger-strike
- Vice: NYC delivery workers gain right to use restaurant bathrooms (Gurley, 2021) https://www.vice.com/en/article/akgb7g/nyc-delivery-workers-gain-right-to-use-restaurant-bathrooms
- The iLabour Project: Why do platform workers protest? (Wood, 2021) https://ilabour.oii.ox.ac.uk/why-do-platform-workers-protest/
- Medium: America Is about to witness the biggest labor movement it’s seen in decades (LeVine, 2020) https://marker.medium.com/america-is-about-to-witness-the-biggest-labor-movement-its-seen-in-decades-3aa47f0edf52
- https://striketracker.ilr.cornell.edu/
Week 13: fairness – general review of the evidence so far re: gig economy and fairness; fairness in ratings; the digital divide; reputation inflation
- New York Times: Unemployed Detroit residents are trapped by a digital divide (Kang, 2016) https://www.nytimes.com/2016/05/23/technology/unemployed-detroit-residents-are-trapped-by-a-digital-divide.html
- Buzzfeed: That four-star rating you left could cost your Uber driver her job (O’Donovan, 2017) https://www.buzzfeed.com/carolineodonovan/the-fault-in-five-stars
- Discriminating tastes: Uber’s customer ratings as vehicles for workplace discrimination (Rosenblat, Levy, Barocas, & Hwang, 2017)
- Worker ratings: https://dl.acm.org/doi/10.1145/2998181.2998327
- Driver pay: https://web.stanford.edu/~diamondr/UberPayGap.pdf
- Task acceptance: https://dl.acm.org/doi/10.1145/2675133.2675278
- Rider wait time:
- Vice: “We are devastated”: Instacart Is deactivating workers and they don’t know why (Gurley, 2021) https://www.vice.com/en/article/93yw73/we-are-devastated-instacart-is-deactivating-workers-and-they-dont-know-why
- Buzzfeed: What the anger about influencers getting PPP loans is really about (McNeal, 2021) https://www.buzzfeednews.com/article/stephaniemcneal/influencers-ppp-loans
Week 14-15: so what? – considerations of how MGT concepts apply/don’t; intersections of gig economy and traditional biz; norms and ethics in the gig economy; the “dark side” of the gig economy; what gig work means for us (personally, as workers, as managers)
- ‘FIND THIS F***:’ Inside Citizen’s dangerous effort to cash in on vigilantism https://www.vice.com/en/article/y3dpyw/inside-crime-app-citizen-vigilante
- Beware the emergency avocado: What does ultrafast delivery really cost us? https://www.theguardian.com/business/2021/dec/09/beware-the-emergency-avocado-what-does-ultrafast-delivery-really-cost-us
- Expensify sent images with personal data to Mechanical Turkers, calls it a feature https://arstechnica.com/information-technology/2017/11/expensify-acknowledges-potential-privacy-problem-by-calling-it-a-feature/
- Facial recognition flags woman on bus ad for ‘jaywalking’ in China https://gizmodo.com/facial-recognition-flags-woman-on-bus-ad-for-jaywalking-1830654750
- Gig economy company launches Uber, but for evicting people https://www.vice.com/amp/en/article/ep435n/gig-economy-company-launches-uber-but-for-evicting-people
- Gig economy gives child support scofflaws a place to hide https://www.huffpost.com/entry/gig-economy-gives-child-support-scofflaws-a-place-to_b_5a2173c6e4b05072e8b56862
- How Target figured out a teen girl was pregnant before her father did https://www.forbes.com/sites/kashmirhill/2012/02/16/how-target-figured-out-a-teen-girl-was-pregnant-before-her-father-did/
- Internal documents show Amazon’s dystopian system for tracking workers every minute of their shifts https://www.vice.com/en/article/5dgn73/internal-documents-show-amazons-dystopian-system-for-tracking-workers-every-minute-of-their-shifts
- Shining a light on dark patterns: The FTC’s real world examples https://www.gtlaw.com.au/knowledge/shining-light-dark-patterns-ftcs-real-world-examples
- The crazy story of the professor who came to stay—and wouldn’t leave https://www.motherjones.com/politics/2016/12/berkeley-sarah-lawrence-professor-house-rental-saga/
- The gig economy celebrates working yourself to death https://www.newyorker.com/culture/jia-tolentino/the-gig-economy-celebrates-working-yourself-to-death
- The virtual watchers https://thenewinquiry.com/the-virtual-watchers/
- Travelers are slamming Airbnb chore lists that tell guests to mow the lawn, do the laundry, and take out the trash — on top of paying $125 cleaning fees https://www.businessinsider.com/travelers-slam-airbnb-chore-lists-mow-lawn-laundry-cleaning-fees-2022-9
- Uber’s phantom cabs https://www.vice.com/en/article/mgbz5a/ubers-phantom-cabs
- You could be flirting on dating apps with paid impersonators https://qz.com/1247382/online-dating-is-so-awful-that-people-are-paying-virtual-dating-assistants-to-impersonate-them/
- Choose any one chapter from the book How to Run a City Like Amazon, and Other Fables to read. https://ia803105.us.archive.org/19/items/how_to_run_a_city_like_amazon_and_other_fables_version_single_pages/How_to_Run_a_City_Like_Amazon_and_Other_Fables_single_pages.pdf